{"id":2657,"date":"2016-03-02T15:49:37","date_gmt":"2016-03-02T14:49:37","guid":{"rendered":"http:\/\/www.shincommunication.com\/?p=2657"},"modified":"2016-03-03T09:22:06","modified_gmt":"2016-03-03T08:22:06","slug":"interactive-intelligence-apre-la-filiale-in-italia","status":"publish","type":"post","link":"https:\/\/www.shincommunication.com\/fr\/interactive-intelligence-apre-la-filiale-in-italia\/","title":{"rendered":"Interactive Intelligence apre la filiale in Italia"},"content":{"rendered":"<div style=\"background-repeat: no-repeat;\"><p align=\"center\"><i>L\u2019azienda americana apre l\u2019ufficio a Roma per offrire maggior supporto a clienti e a partner<\/i><\/p>\n<p><b>ROMA, 2 Marzo 2016<\/b> &#8212; Interactive Intelligence Group Inc. (Nasdaq: ININ), fornitore globale di servizi cloud per customer engagement, comunicazione e collaboration, annuncia l\u2019apertura della filiale Italiana a Roma.<\/p>\n<p>Mauro De Caro, che ricopre il ruolo di Territory Manager di Interactive Intelligence dallo scorso settembre, guider\u00e0 la forza vendita dell\u2019azienda in Italia. Mauro porta in azienda un importante know-how maturato in quindici anni di esperienza in importanti imprese nel mercato dell\u2019Information Technology e delle Telecomunicazioni.<\/p>\n<p>L\u2019apertura della sede italiana \u00e8 la naturale conseguenza del processo di sviluppo di Interactive Intelligence nell\u2019area EMEA, che ha visto una crescita del 45% dal 2014 al 2015.<\/p>\n<p><a href=\"http:\/\/www.shincommunication.com\/wp-content\/uploads\/2016\/03\/Mauro-De-Caro_ININ.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2658\" alt=\"Mauro De Caro_ININ\" src=\"http:\/\/www.shincommunication.com\/wp-content\/uploads\/2016\/03\/Mauro-De-Caro_ININ-200x300.png\" width=\"200\" height=\"300\" srcset=\"https:\/\/www.shincommunication.com\/wp-content\/uploads\/2016\/03\/Mauro-De-Caro_ININ-200x300.png 200w, https:\/\/www.shincommunication.com\/wp-content\/uploads\/2016\/03\/Mauro-De-Caro_ININ-683x1024.png 683w, https:\/\/www.shincommunication.com\/wp-content\/uploads\/2016\/03\/Mauro-De-Caro_ININ.png 721w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a><!--more--><\/p>\n<p>L\u2019azienda \u00e8 presente sul mercato italiano da pi\u00f9 di quindici anni grazie alla partnership con Bizmatica Econocom e NTT Data. Interactive Intelligence vanta inoltre accordi di Master Agreement a livello internazionale con Accenture e Cognizant.<\/p>\n<p>\u201cAbbiamo aperto il nostro ufficio in Italia per supportare al meglio i nostri clienti e i partner locali attraverso un servizio di pre e post-vendita\u00a0\u00bb, commenta De Caro. \u00ab\u00a0Ci\u00f2 \u00e8 particolarmente importante dal momento che ci prepariamo prossimamente a presentare i nuovi servizi cloud al mercato italiano, che forniranno alle imprese in tutta Italia quelle caratteristiche innovative, quali la flessibilit\u00e0 e la facilit\u00e0 d&rsquo;uso, di cui avranno bisogno per soddisfare le esigenze di servizio richieste dai consumatori di oggi sempre connessi\u201d.<\/p>\n<p>Interactive Intelligence offre le sue soluzioni pluripremiate direttamente attraverso la propria forza di vendita globale e attraverso una rete mondiale di circa 400 partner. I suoi servizi cloud includono il routing omni-canale, la risposta vocale interattiva speech-enabled, la gestione delle campagne outbound, la registrazione e il quality management, reporting, integrazioni CRM e scripting grafico. Questi servizi includono anche le comunicazioni aziendali (PBX) e funzionalit\u00e0 di collaboration aziendale.<\/p>\n<p>Per maggiori informazioni visitate: <a href=\"https:\/\/www.inin.com\/it\/customer-engagement\/cloud-contact-center\">https:\/\/www.inin.com\/it\/customer-engagement\/cloud-contact-center<\/a><\/p>\n<\/div><div style=\"padding-bottom:20px; padding-top:10px;\" class=\"hupso-share-buttons\"><!-- Hupso Share Buttons - http:\/\/www.hupso.com\/share\/ --><a class=\"hupso_toolbar\" href=\"http:\/\/www.hupso.com\/share\/\"><img decoding=\"async\" src=\"https:\/\/static.hupso.com\/share\/buttons\/share-small.png\" style=\"border:0px; padding-top:5px; float:left;\" alt=\"Share Button\"\/><\/a><script type=\"text\/javascript\">var hupso_services_t=new Array(\"Twitter\",\"Facebook\",\"Google Plus\",\"Pinterest\",\"Linkedin\",\"StumbleUpon\",\"Digg\",\"Reddit\",\"Bebo\",\"Delicious\");var hupso_background_t=\"#EAF4FF\";var hupso_border_t=\"#66CCFF\";var hupso_toolbar_size_t=\"small\";var hupso_image_folder_url = \"http:\/\/www.shincommunication.com\/wp-content\/plugins\/hupso-share-buttons-for-twitter-facebook-google\/img\/services\/\";var hupso_url_t=\"\";var hupso_title_t=\"Interactive Intelligence apre la filiale in Italia\";<\/script><script type=\"text\/javascript\" src=\"https:\/\/static.hupso.com\/share\/js\/share_toolbar.js\"><\/script><!-- Hupso Share Buttons --><\/div>","protected":false},"excerpt":{"rendered":"<p>L\u2019azienda americana apre l\u2019ufficio a Roma per offrire maggior supporto a clienti e a partner ROMA, 2 Marzo 2016 &#8212;&#8230;<\/p>\n<div style=\"padding-bottom:20px; padding-top:10px;\" class=\"hupso-share-buttons\"><!-- Hupso Share Buttons - http:\/\/www.hupso.com\/share\/ --><a class=\"hupso_toolbar\" href=\"http:\/\/www.hupso.com\/share\/\"><img src=\"https:\/\/static.hupso.com\/share\/buttons\/share-small.png\" style=\"border:0px; padding-top:5px; float:left;\" alt=\"Share Button\"\/><\/a><script type=\"text\/javascript\">var hupso_services_t=new Array(\"Twitter\",\"Facebook\",\"Google Plus\",\"Pinterest\",\"Linkedin\",\"StumbleUpon\",\"Digg\",\"Reddit\",\"Bebo\",\"Delicious\");var hupso_background_t=\"#EAF4FF\";var hupso_border_t=\"#66CCFF\";var hupso_toolbar_size_t=\"small\";var hupso_image_folder_url = \"http:\/\/www.shincommunication.com\/wp-content\/plugins\/hupso-share-buttons-for-twitter-facebook-google\/img\/services\/\";var hupso_url_t=\"\";var hupso_title_t=\"Interactive Intelligence apre la filiale in Italia\";<\/script><script type=\"text\/javascript\" src=\"https:\/\/static.hupso.com\/share\/js\/share_toolbar.js\"><\/script><!-- Hupso Share Buttons --><\/div>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[624],"tags":[627,1629,626],"class_list":["post-2657","post","type-post","status-publish","format-standard","hentry","category-interactive-intelligence","tag-filiale-italiana","tag-interactive-intelligence","tag-inin"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Interactive Intelligence apre la filiale in Italia - Shin Communication<\/title>\n<meta name=\"description\" content=\"Interactive Intelligence Group Inc. 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